VSValmont

Support & Guidance

Everything you need to master the Valmont Security platform.

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Detailed guidance for every module is listed below. Click on a section to learn more about its specific features and workflows.

Operational Dashboard

  • Officers Deployed: Real-time count of staff who are actively checked into a shift.
  • Active Incidents: Critical and warning level events requiring immediate attention.
  • Income Trends: Monthly summary of all payments received from clients.
  • Live Feed: Continuous stream of system activities including check-ins and patrols.

Client & Site Management

  • Clients: Central database for customer contact information and billing addresses.
  • Sites: Specific locations requiring security. Each site can have unique patrol frequencies.
  • Jobs: Project-based work orders linked to specific clients and sites.
  • Sub-locations: Assign individual units or zones within a site for granular reporting.

Officer & Mobility Status

  • Mobility States: Track if an officer is 'At Site', 'Travelling', or 'At Home'.
  • On Duty Status: Automatically updated when staff check in via the mobile app.
  • Availability: Manage staff leave and overall deployment capacity.
  • Emergency Contact: Critical medical and contact info accessible in emergencies.

Financials & Reporting

  • Invoices: Generate professional invoices with automatic itemized breakdowns.
  • Payments: Record payments against invoices to track outstanding balances.
  • Profit & Loss: Live calculation of revenue vs expenses (VAT handled automatically).
  • CSV Export: Comprehensive data export for tax compliance and audit trails.

Attendance & Patrols

  • NFC Patrols: Verification system ensuring staff physically visit every checkpoint.
  • Manual Check-ins: Admin override capability for staff without mobile access.
  • Shift Reminders: Automatic push notifications for upcoming deployments.
  • Check-in Windows: Configurable early/late margins to ensure punctual arrival.

Emergency Response

  • SOS Alerts: Instant red-alert triggers from staff mobile apps with GPS pin.
  • Incident Resolution: Formal workflow for logging incident details and media.
  • Severity Mapping: Critical, Warning, and Info levels for filtered attention.
  • Historical Logs: Audit trail for all emergency response activities.

Still have questions? Reach out to your account manager or technical support team.